MAY 16, 2019
BY: CHRIS HULTQUIST, EXECUTIVE DIRECTOR, THE MENTOR CONNECTOR
Five years ago, I quickly became the ringleader of the controlled chaos at The Mentor Connector. At first, the small staff were overworked and struggling to keep up with the demand. Our mentor match to staff ratio was well over 65:1 and funding for mentoring services had been waning for the past four years. There was no way we could continue to provide high-quality mentoring to all our matches, much less think about growth.
I’m sure you would agree that the Mentor Coordinator position is basically a catch-all for every aspect of a mentoring program. The coordinator is the recruiter, trainer, supporter, evaluator, and many times the fundraiser of the organization. It is the coordinator who could find themselves recruiting at a community event in the morning, to cleaning the office after an afternoon activity, to providing evening support to a mentor when her youth discloses suicidal thoughts. With the current structure, burnout was inevitable.